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Course Details: Online | Self-Paced | 8 Hours | $445
This popular Customer Experience (CX) course teaches you the increasing importance of customer experience management. Quickly grasp how to track and analyze the challenging nature of your digital customers, create feedback loops, and fully embed the customer experience with your business.
The Changing Nature of Customer
Placing The Customer at The Center
Authenticity and Involving Customers
Data, Metrics, and Visualization
Designing X and Mastering CX
At Marketing Training Room, we help you build your business by cultivating better knowledge of your marketing platforms. Whether you’re taking the reins and handling your marketing efforts on your own, managing an internal team, or outsourcing to an agency—we’ll give you the training you need so you can start seeing RESULTS!
Marketing Training Room is a natural extension of Front Burner Marketing's agency services that allows us to share our expertise with a broader audience. Now we can reach beyond our client base to help both marketers and business owners develop their own skills.
We offer several types of training and there is truly something for everyone. Bundle discounts are also available.
Through our partnership with the Digital Marketing Institute, this course delivers unparalleled learning experiences.
All of our courses are developed and reviewed under the guidance of Global Industry Advisory Champions, a council of diverse influencers, thought leaders, tech gurus, and C-suite change-makers including marketers from:
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